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SHIPPING & RETURN POLICY

Shipping

We primarily ship with USPS, FedEx, and UPS. Shipping is charged on all retail orders. Shipping cost based on product value, size, shipping method selected, and the shipping destination. Additional shipping may be billed for shipments out of the lower 48 States. Some items may have additional restrictions on shipping options.
Shipping usually takes between 2-7 business days.

Billing

Credit cards we accept are MasterCard, Visa, American Express, and Discover.

 

Taxes

Taxes may vary and are calculated based on location.

 

International Shipping

Please contact us with full shipping address for a full rate quote. Please list preferred shipping method Support@RopeSmart.com
Our products are intended for use in the United States. You are responsible for using them in compliance with local laws.

 

Refunds/Return Policy

Return an unsatisfactory product within 15 days for a full refund. You should refuse the delivery of any product that appears damaged. Please report any damaged or lost shipment within 24 hours of arrival. Returns on Pro Dally Wraps are not accepted, however, if you feel you have received a product with manufacturing and or workmanship problem please contact us for more details. Buyer will be responsible for the return postage and any applicable restocking fees.

Send your return item to this address and be sure to include your name and order information.

RopeSmart
12980 S. Interstate Hwy 35
Von Ormy, TX 78073

Questions?

Contact us at Support@RopeSmart.com or call 210-823-0565

Thank You,

The RopeSmart Team

Privacy Preferences
WHO WE ARE
Our website address is https://ropesmart.com. All information and images with-in our site are copyrighted, logos are Trade Mark TM protected, and several of our products are patented.



WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
COMMENTS
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.



MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.



CONTACT FORMS
COOKIES
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.



EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.



WHO WE SHARE YOUR DATA WITH
HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.



WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.



WHERE WE SEND YOUR DATA
Visitor comments may be checked through an automated spam detection service.



CONTACT INFORMATION
Phone: 210-823-0565
Email: Support@RopeSmart.com